Shipping policy

At Velmora Reserved, every order is handled with precision and care to ensure a seamless and refined delivery experience.

✦ Order Processing

All orders are carefully prepared and dispatched within 1–3 business days. Each product is thoughtfully packaged to preserve its quality and presentation.

✦ Delivery Time

Estimated delivery timelines are as follows:

Domestic Orders: 3–7 business days
International Orders: 7–14 business days

Please note that delivery times may vary depending on location and external factors beyond our control.

✦ Shipping Charges

Shipping fees, if applicable, are calculated at checkout based on your location and order value.

From time to time, we may offer complimentary shipping on select orders as part of our commitment to an elevated experience.

✦ Order Tracking

Once your order has been dispatched, you will receive a tracking link to follow your delivery in real time.

✦ Delays

While we strive for timely delivery, unforeseen circumstances such as weather conditions, logistical challenges, or high demand periods may occasionally cause delays.

✦ Delivery Responsibility

Chérie Noire ensures that every order leaves our facility in perfect condition. However, once dispatched, delivery is managed by trusted third-party carriers.

✦ Our Promise

Luxury is defined not only by the product, but by the journey it takes to reach you. We are committed to making that journey smooth, reliable, and достой of your expectations.